KGUARD is a brand of waterproof products and designs in favor of responsible and conscious purchasing habits.
We kindly ask you to read carefully the information available in the shop.kguardbag.com store (shipping and return policies, purchase conditions...) and in the kguard.es website (product descriptions, technical information...) to know in depth about the available products and general terms and conditions. That way you can decide if they are really what you need and are looking for.
Do not hesitate to contact us for further information, for doubts or let us know your needs. Buy our products being convinced that they are what you are looking for and they will bring you value.
Once purchased, enjoy them for a long time!!!!!
These provisions regulate the access to and use of the web page service that Ideilan Design S.L. places at the disposal of Internet Users (hereinafter, the «User/s») through the domain www.shop.kguardbag.com (hereinafter, the «Website»)
By dint of article 10 of Law 34/2002, of July 11, concerning Information Society Services, access by electronic means is permanently, easily, directly and freely permitted to the following information:
Domain Name: www.kguar.es; e-mail: firstname.lastname@example.org.
The owner of the site: Ideilan Design S.L., a Trading Company of Spanish nationality, with registered offices in IKEA ETXEA, Estartetxe 5 - 317, 48940 Leioa - Bizkaia – Spain, inscribed in the Mercantile Registry of Bizkaia, volume 4023, book 151, section 8 sheet BI-35628, registration 2 and with Tax ID No. (C.I.F.) B-95146460.
Access to the website is free of charge except insofar as the cost of connection to the telecommunications network that the User has contracted with his or her provider is concerned.
Ideilan Design S.L. reserves the right to make, at any time and without notice, any modification or update to the content, its terms and conditions of use and, in general, to such elements as integrate the design and configuration of the website. The User is therefore recommended to read this Legal Notice each time he or she uses the website.
When using the website, the User undertakes not to do anything that might damage the image, the interests and the rights of Ideilan Design S.L. or of any third parties, or that might damage, disable or overload the website, or to hinder, in any way, normal use thereof.
Whoever uses this website does so at his or her own risk. By accessing it, the User of this website undertakes to use it in full conformity with the laws and customs of traffic and shall answer to Ideilan Design S.L. and/or to any third parties for any damages that may arise as a result of any breach of that obligation. The contents of the website are intended only to provide information about the KGUARD product.
Ideilan Design S.L. adopts such security measures as it considers relevant in order to detect the existence of viruses. Nevertheless, the User must be aware that IT system security measures on the Internet are not entirely reliable and that Ideilan Design S.L. cannot therefore guarantee the absence of viruses or other elements that might produce alterations in the User’s IT systems (software and hardware) or in his or her electronic documents and files contained therein. Furthermore, Ideilan Design S.L. reserves the right to discontinue all or part of its service, on a temporary or permanent basis, due to technical changes or breakdowns, giving advance notification thereof through its website if possible, or through any other means enabled to that effect.
All Industrial and Intellectual Property Rights that pertain to this website are legally reserved and access to them or their use by the User should not be considered in any way as granting any license of use or any right over any asset whose ownership or property corresponds to Ideilan Design S.L. This reservation of rights covers both the external appearance and any content that may be included therein and distributed through this website, irrespective of the format, the code itself, the design and the navigation structure of the website.
It is forbidden to reproduce, copy, distribute, transform, place at the disposal of the public or to carry out any other activity with the information contained in the website, its design and the selection and the form of presentation of the materials included therein, irrespective of the purpose and the means used to do so, without the express authorization of Ideilan Design S.L..
It is also forbidden to decompile, disassemble, reverse-engineer, sublicense or transmit in any way, translate or make derivative works of the computer programs required for the operation, access and use of the website. The User of the website should refrain at all times from deleting, altering, avoiding or manipulating any protective device or security systems that may be installed in the website.
Ideilan is committed to preserving the privacy of users who access this web site. All those who access the site therefore, are guaranteed maximum confidentiality and privacy with regard to any data of a personal nature that they may provide to us.
Data of a personal nature that has been provided by users will only be processed for the purposes indicated when requesting such data and in order to manage their claim, query or suggestion. Ideilan will collect and process data in an appropriate, relevant and non-excessive manner in accordance with the specified, explicit and legitimate purposes for which it has been obtained.
Forwarding your personal data to us implies that you consent to Ideilan processing such data, either itself or through such natural or legal persons as it may designate to manage and process data. The data collected will be incorporated into a file that is owned by Ideilan and is duly registered in the Register of the Data Protection Agency. Ideilan undertakes to adopt such measures of a technical and organizational nature that may prove necessary in order to ensure the security of personal data, as well as to prevent its alteration, loss or treatment or unauthorized access thereto.
You may also exercise your rights of access, rectification, cancellation and opposition with regard to Ideilan, by sending a communication through this website or by writing to the entity that is responsible for the file, Ideilan, IKEA ETXEA, Estartetxe 5 - 317, 48940 Leioa - Bizkaia – Spain, by delivering such communication in person to our offices or by sending an email to email@example.com.
Ideilan Design S.L. maintains security levels for the protection of your data in accordance with Royal Decree 1720/2007, of 21 December, which approves the Regulations for the development of Organic Law 15/1999, of 13 December, concerning the Protection of Data of a personal nature. It has put in place all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data provided by the User to Ideilan Design S.L. We nevertheless inform you that security measures on the Internet are not impregnable.
For any matter relating to the protection of personal data, please contact us at our email address: firstname.lastname@example.org.
Links contained in this website may lead the User to other sites and web pages that are managed by third parties, over which Ideilan Design S.L. does not exert any manner of control. Ideilan Design S.L. is not responsible either for the content or the condition of those sites and web pages and access to them through this website does not imply that Ideilan Design S.L. recommends or approves their contents.
It is forbidden to take and present a page from the web site https://www.shop.kguardbag.com in a window of another website that does not belong to the owner of http://www.ideilan.com or https://www.shop.kguardbag.com, using the technique known as «framing», unless with the express consent of Ideilan Design S.L..
It is forbidden to insert any type of content disseminated through https://www.shop.kguardbag.com on any another website using the technique referred to as «in-line linking” unless with the express consent of Ideilan Design S.L..
Setting up hypertext links (hyperlinks) in other websites is authorized, provided that they are directed to the home page of https://www.shop.kguardbag.com, or as the case may be, to any other internal page (deep link) of the website, provided that the corresponding pages appear in a complete window and under their respective IP addresses. By so doing, you assume full responsibility and risk for anything that might arise due to having set up the hyperlink to the website.
If you wish to make use of your right to access, rectify or cancel your data, please send an email to the following address email@example.com.
A cookie is a file that is downloaded to your computer when you access certain websites. Cookies allow a website to, among other things, store and retrieve information about a user or their device's browsing habits and, depending on the information they contain and the way in which their device is used, may be used to recognise the user.
*Analysis: these are cookies that, when processed by us or by third parties, allow us to quantify the number of users and therefore measure and carry out statistical analysis about how the users use the service. In order to do this, we analyse your navigation on our website in order to improve the user’s experience.
The details of the cookies used on this website are as follows:
|The PHPSESSID cookie is native to PHP and enables websites to store serialised state data. On the Action website it is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie. As the PHPSESSID cookie has no timed expiry, it disappears when the client is closed.
|Collect information on the user’s navigation of the site in order to know the origin of visits and other similar data regarding statistics. It does not obtain data about the user’s names or surnames or the specific postal address which they connect from.
|HubSpot Knowledge Base
Note: The "typical" cookies are only used by the owner of this website and the "third-party" cookies are also used by the service provider detailed in the table above.
You can allow, block or delete cookies installed on your computer by configuring the settings of the browser installed on your computer.
The purpose of these general terms and conditions is to expressly regulate the conditions that are applicable to the contracting processes conducted by the users (the "Client") of the products and/or services provided by Ideilan through its website shop.kguardbag.com.
These General Terms and Conditions shall remain in force and shall be valid for as long as they are accessible through the Website, notwithstanding the fact that Ideilan reserves the right to modify, without prior notice, both the General Terms and Conditions, and any legal texts displayed on the Website. The new Terms and Conditions shall be applicable as soon as they are made available to the Client and are thus fully accessible. Access to the Website after their modification, inclusion and/or replacement, implies acceptance thereof by the user. The Client is subject to the General Terms and Conditions in force at any time during the corresponding contracting, and no product and/or service may be contracted without previously having accepted these General Terms and Conditions.
All Products purchased through the Website shall be considered validly made by the Client and shall be binding. Orders placed on the Website by minors who falsify the registration information shall be understood as having been made under the supervision and with the authorization of their parents, guardians or legal representatives.
The electronic contracting process will be carried out between the "Client" and Ideilan through the Website shop.kguardbag.com, which will be understood as the Point of Sale of KGUARD chosen by the Client during the contracting process.
Consumers who are natural persons of legal age, or when applicable, legal entities who provide due evidence of their legal status, and accept these General Terms and Conditions and the Particular Conditions, where applicable, will be considered as “Client” of the Website shop.kguardbag.com.
Access to and browsing through the product and/or service catalog published on the Website shop.kguardbag.com is free of charge.
All the information related to the products and/or services provided by Ideilan on its Online Channel will be published through the Website shop.kguardbag.com, and will indicate the following information regarding each one:
Ideilan may add new Products to the Website at any time, it being understood that such new Products shall be governed by the provisions of the General Terms and Conditions in force at that time. Ideilan also reserves the right to withdraw or cease to offer, at any time and without prior notice, any of the Products offered on the Website.
If there is no stock of any of the products requested, Ideilan will inform the Client of this situation through its on-line Channel. If by any chance the Client has been able to purchase a product that is out of stock, Ideilan will refund the amounts paid for such product/s without undue delay.
Once the user has selected the products and/or services offered by Ideilan, the following phases of the contracting process will be followed:
After completing the selection of the products and/or services he/she wishes to contract, the user must validate his/her shopping cart, which will show the products and/or services selected, the number of units and their price.
After validating the shopping cart, the user must provide Ideilan with the billing and shipping data for the products and/or services. Ideilan will use this data to deliver the package to the User's home and to generate a sales invoice. The User must make sure that the information provided is correct.
Before making the payment, the user will revise the summary of the order places, which includes:
The User must select the payment method desired. Currently, Ideilan validates the following payment methods: PayPal or bank transfer.
If the chosen payment method is PayPal, the User will be automatically redirected by the system to the corresponding online payment platform.
If the chosen payment method is by bank transfer, the User will receive payment instruction on the screen. First, the User will be told to make a bank transfer to our IBAN number, and then, the User will be told to send the Proof of Payment to our email address. The purchase will be considered done once Ideilan receives the payment. Ideilan will notify the User when Ideilan receives the money.
Within a maximum period of one working day from the time the Client makes the effective payment for the purchase, Ideilan will send the Client an email with a summary of the characteristics of the sale and purchase made: order number, order confirmation receipt, items purchased with their respective quantities and purchase prices, billing address and delivery address, etc.
In addition to this e-mail, the User will receive a link to these "General Terms and Conditions of Contract". This e-mail will be considered as "Proof of Purchase."
Within a maximum of 3 working days from the time the order is confirmed, Ideilan will send an e-mail to the Client confirming shipment in progress with a summary of all the characteristics of the shipment of the sold product: order number, confirmation of availability in stock, items purchased with their respective quantities and purchase prices, shipping costs, billing address, delivery address, estimated delivery date and package tracking number.
Users will receive an email on "Tips for your order" as an attachment to this email.
By accepting these general terms and conditions of contract, the Client agrees to receive the invoices from Ideilan for the contracted goods and/or services in electronic format. In any case, the Client may request invoices for old purchases through the Website’s contact information.
All products and/or services offered on the Website are associated with the final price of the product, and where appropriate, with any discount applicable to such purchase. The prices shown on the Website are applicable exclusively to the Products offered through said Channel and during the time they remain published, and these same products may have different prices in other Points of Sale of KGUARD.
Products are always priced in Euros and include VAT and any other applicable tax in force and legally applicable at that time. In the same way, the prices shown on the home page do not include the applicable shipping costs, which are described independently before confirming the purchase-sale.
If Ideilan identifies a manifest error in the price of any of the published Products, it will immediately inform the Client and publish the rectified price on the Website. The Client will then have the option to reconfirm the order placed at the correct price or, failing that, to cancel it.
Ideilan and the Points of Sale expressly reserve the right to modify prices at any time, without prior notice.
In order to make the payment, the Client must follow each and every instruction shown in phase 3 and 4 of the previously described electronic contracting process. All means of payment provided by Ideilan are subject to checks and authorizations by the entities issuing the means of payment. But if should said entity fail to authorize the payment, the purchase procedure initiated may not be continued, the order will be cancelled automatically, and the Product or Products will be deemed as not purchased.
Users can pay quickly and securely using their PayPal account, without sharing financial information with Ideilan. In case of selecting this payment method, the Client will be redirected to the secure PayPal page, where he/she must enter his/her credentials and accept the payment.
Once the payment is confirmed, the Client will be returned to Ideilan's confirmation page, where he/she will be able to confirm the status of the purchase.
Products purchased through the Website shop.kguardbag.com will be shipped to the postal address provided in the order form, which may not correspond to a post office box or public places such as public roads, squares, stations, airports or other similar places.
In general, home deliveries will be made within three to five working days from confirmation of shipment for orders placed in Europe to the address provided in the order details, except in cases of force majeure. For shipments to other regions, the delivery time may be longer. In any case, the buyer will receive an email with the estimated delivery date at the address prior to shipping the product. The delivery note will be sent together with the Product(s).
The transportation company will inform the Client, preferably by telephone or email, of the day on which the delivery will take place. If the Client is not found at the place of delivery, the package will either be left in a safe place at the delivery address, or the transportation company will send it to the franchise, where you will have a few days’ time to pick it up. The transportation company must always inform the Client by telephone of the delivery attempts, and the remaining time to pick it up at the franchise.
Users have the right to return the purchase made through the Website. If not satisfied, they may return the Product within a maximum period of thirty (30) calendar days from the date of purchase of the product. The right of withdrawal may be exercised through the following channels: a) Through the Website, b) By contacting Customer Service, which will provide the steps to follow.
The refund will include the purchase amount, but NOT the shipping costs. The refund will be made through the same means of payment that the Product was purchased with, discounting transportation costs which will be borne by the Client. Ideilan will send a carrier to the Client's postal address to pick up the package. The Client shall repack the products subject to withdrawal and provide it to the carrier. The refund of the amount corresponding to the withdrawal will be made within 5 working days from the date of receipt of the goods by Ideilan or from the time the Client provides proof that the goods have been returned.
The Client shall be responsible for any diminished value of the goods resulting from handling of the goods. In any case, in order to make use of the right of withdrawal, Products must be returned in their original packaging together with the invoice. If they are returned without such original packaging or damaged, the corresponding amount will be deducted from the amount refundable to the Client for the returned product. Before returning the Product, the Client must ensure that it is properly protected and sealed to prevent any damage during transport.
If the Products purchased lack conformity because they do not correspond to the characteristics offered, have defects that prevent their normal use in accordance with their nature, or do not provide the benefits described, the Client shall be entitled to having the goods purchased replaced within two years from their purchase and under the conditions and in accordance with the proof regulated in the Consolidated Text of the General Law for the Defense of Consumers and Users. In any case, the regulations on guarantee of sale of consumer goods, established by the applicable legislation shall apply.
In any case, the Client must contact the Customer Service department at the e-mail address firstname.lastname@example.org and request activating the warranty. If the product is defective, Ideilan shall be responsible for replacing the product, whenever possible, at no cost to the Client. If the product cannot be replaced due to lack of availability, the full refund of the affected articles or services will be made.
Any query, suggestion, complaint, or claim related to the online sale of the Products, can be made through our Customer Service:
Ideilan cannot guarantee the technical continuity of the Website, the absence of service failures or interruptions, nor that the Website will be available or accessible one hundred percent of the time. Neither can it guarantee the absence of viruses or other harmful components on the Website or on the server from which it is provided.
All the information provided during the contracting process will be stored by Ideilan Diseño S.L., in its capacity as Webmaster and administrator of the Website, and which is also the data processor. The data collected will be made available to the Ideilan Distribution Network, to the transport and logistics company in charge of delivering the item purchased through the website shop.kguardbag.com, to the bank in charge of the payment gateway, and to any other operator involved in the purchase and/or delivery process, for the purpose of complying with the contract, with the Client, and any other relations arising therefrom. In any case, before providing the Client's personal data to any third party, this must be expressly accepted by the Client beforehand. The buyer is informed that the personal data provided will be incorporated into a file owned by Ideilan, the processing of which is necessary for the management of the contractual relationship and the provision of services.
The buyer guarantees that the information provided is true and is expressly responsible for any consequences that may arise from the falsity of such information. In addition, the buyer is informed that he/she may exercise, free of charge and when deemed appropriate, the rights of access, rectification, deletion and limitation in the processing, opposition or portability with respect to the personal data provided, and may withdraw its previously-granted consent at any time by sending an email to email@example.com. Likewise, you may contact Ideilan's data protection officer through any of the mentioned means if you believe that any of your rights related to data protection have been violated.
Ideilan reserves the right to modify, at any time and without prior notice, the presentation and configuration of the Website, its functionalities and/or the contents incorporated therein. The Client expressly acknowledges and accepts that Ideilan may interrupt, deactivate and/or cancel access to and/or use of the Website at any time.
The parties expressly agree that this contract shall be governed by and construed, in all its terms and conditions, in accordance with current Spanish legislation. The parties expressly submit to the jurisdiction and competence of the Courts of law of Bilbao for any questions or dispute that may arise from the interpretation, fulfillment and performance of this contract.
All rights reserved. Any copy, distribution and/or reproduction, in whole or in part, of the contents and/or of Ideilan’s website shall require the prior written authorization of Ideilan.
If you wish to exercise your right of withdrawal of a product or products from this order, remember that you can do so within 30 days from the delivery date:
Personal data and details of your purchase
(It is important that these details are the same as those appearing on your invoice)
First Name: ________________
Last name: ____________________________________________
ID number: ________________
ZIP Code: __ __ __ __ __
In order to exercise my right of withdrawal, I am returning the product(s), after being informed of the return policy included in this General Terms and Conditions document.
☐ Yes, I have read and understand KGUARD's return conditions, which can be found in Section 8 of the General Terms and Conditions.
Ideilan hereby reminds you that, in accordance with Article 108 of the Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, consumers have a period of 14 days (from the date of informing that you are exercising your right of withdrawal) to send the products back to our facilities at the following address: C / Estartetxe 5 - 317, 48940 Leioa, Bizkaia, Spain.
Date: __ / __ / __ __ __ __ Applicant's signature __________________________________